Policies

Millinery wear and care, and Policies - or how to love your hat!

What I really enjoy about couture millinery is creating an individual one off hat or headpiece, especially for you. This is a very personal "bespoke" service where together we create your very own hat or headpiece. I have talked about this more on the page featuring Couture hats

Once we have completed the inspiration & design process, I begin to make your headpiece. This utilises the ancient skills of couture millinery, and so using carefully selected couture fabrics, trims & finishes, I craft a beautiful couture headpiece to your specific requirements, including your head size, colour, and design preference. This is what's known as "bespoke" millinery.

After the final fitting the excitement really begins as you take delivery of your gorgeous headpiece. To help your look after your piece carefully at home and  so you can wear it with enjoyment many times over, I have made a note of a few pointers below which will help you with its care.

Millinery wear and care

As you know couture millinery hats and headpieces are delicate fragile items which should to be treated with care from the moment you receive them.

- Please handle your headpiece with care as it is fragile - take care especially when removing from the packaging.

- During our last fitting appointment I will have shown you how to position your hat, so when putting your head piece on please position it carefully. The label is positioned to the back of the hat and then the hat is securely positioned dressing your hair to suit - this is especially important if your piece is attached using traditional hat elastic. Remember do not spray your hat with hair spray, you will damage it permanently. 

- I use carefully selected couture fabrics & finishes in my headpieces and these fabrics will not withstand hair spray or perfume; nor is your hat washable, suitable for wearing in moist/rainy conditions, or fire resistant.

- If your hat is made from felt I will show you how with a light clothes brush brushing it - in the direction of the pile after wearing - will keep your wool felt looking pristine.

- After wearing your headpiece please ensure it is completely dry, then store it carefully, wrapping it in acid free tissue paper and place it into a suitably sized hat box, not forgetting to support any delicate edges, so it is ready its next outing! 

Policies relating to your purchase:

You can purchase couture millinery from my collections in three ways, and for each there are a slightly different terms of business:

A. Bridal headwear - is subject to a 50% deposit which is charged when a couture item is commissioned, it is un-returnable. After the final fitting once you take delivery of the couture bridal item you have commissioned, the entire fee is un-returnable.

B. Ready to wear headwear - for those items that are available immediately from my ready to wear collections, the full balance is payable on collection, and the fee is un-returnable.

C. Hire headwear- the final hire charge is 1/3rd of the retail price. The full retail price of the hat or headpiece is charged on a daily basis for the period of the hire, 2/3 of which is held as a damage deposit and is returnable to the client on the return of the piece is excellent condition. The terms for hire items are explained on the Ready to Wear page. 

D. Couture hats and headwear - are subject to a 50% deposit which is charged when a couture item is commissioned, it is un-returnable. At the final fitting I will invoice you for your outstanding balance, and once you take delivery of the couture item you have commissioned, the entire fee is un-returnable. 

Collection and delivery - if you are unable to collect your piece in person I will send it to you on a First Class Signed for basis, the cost of which will be charged for, in addition to the selling price. (NB For returns of hire pieces if they are not returned to me in person, must be by "signed for" post. Once I have checked your hire piece back in, I will email to advise safe receipt and the deposit will be returned of within 14 days of receipt). 

I do hope you enjoy wearing your new couture head piece, as much as I did creating it, and thank you so much for letting me in on a little of the excitement of your special occasion! If you have any more queries please drop me email at info@margaretwoodliffwright.com or use the contact page at the end of my website to get in touch! 

Thank you again for looking after your headpiece.

 

Images from the top of the page - 

Emily - a cerise silk panelled vintage beret with wired embroidered lime & cerise feathers; Erica is a delicate duck blue wired sinamay headpiece finished with blue/black passion flowers and veiling; York, a black sinamay saucer and silver goose nagiore feather flower (centre), diamante centre, the underside of the saucer is trimmed with silver crinoline and peacock hurl; Dorothy Gray, early 20 century style fur felt cloche, with cockade detail and veiling. Collage of images - please see the Girls Gets Wed blog post . POA